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TDS Service Desk

Service Desk Phone Number: (650) 725-8000
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Find answers to IT-related questions and solutions to common problems.  

 

Newly Added Articles

KB00016317 - How To Update An Expiring Password and the Applications That Use It

Most Requested  Articles

  • KB00010567 - How to Uninstall/Reinstall BigFix for Mac and PC for the SoM
  • KB00011356 - Enroll an iOS Device in Mobile Device Management (AirWatch)
  • KB00015306 - How to Remove Your Mobile Device from MDM 
  • KB00014245 - How to Restart MDM on iOS and Android
  • KB00012690 - How to Clear Your Cache and Cookies
  • KB00012249 - How to Install Stanford Whole Disk Encryption for Mac 
  • KB00014895 - How to Change the Number of Devices You Report in "Am I Encrypted?" (AMIE)
  • KB00015171 - How to Purchase an Adobe Acrobat Pro License for a SoM Computer

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Help Videos

How to update your attestation